Privacy Policy

Last updated: 17 October 2026

This Privacy Policy explains how Deluxe Travel Egypt (“we”, “us”), 4 Beshr Khattab Street, Pyramids, Giza, Egypt, collects and uses personal information when you visit deluxetravelegypt.com, contact us or book a trip with us. If you have any questions, email info@deluxetravelegypt.com or call +201000569259 / +201221418581.

1. Information we collect

• Contact and booking details you give us: name, email, phone number, nationality, travel dates, number of travellers, hotel, flight details and special requests (for example dietary or accessibility needs).
• Passport or ID details, only when required to issue tickets, permits or domestic flights.
• Payment information: online payments are processed securely by our booking and payment providers. We do not store your full card details.
• Website usage data such as IP address, browser type and pages visited, collected through cookies and similar technologies.

2. How we use your information

• To answer your enquiries and prepare quotes and itineraries.
• To make and manage your bookings with hotels, cruise ships, airlines, guides, drivers and other suppliers.
• To contact you before and during your trip, including flight tracking for airport pickups.
• To process payments and meet legal, tax and tourism-authority requirements.
• To improve our website and services. We only send marketing emails if you have agreed to receive them, and you can unsubscribe at any time.

3. Sharing your information

We share only the information needed to deliver your trip with trusted partners such as hotels, Nile cruise operators, airlines, guides and transport providers, and with our online booking and payment providers. We may disclose information where required by law. We never sell your personal data.

4. Cookies and third-party services

Our website uses cookies to work properly and to understand how visitors use it. Pages may include content from third parties, such as our online booking widget, Tripadvisor reviews and maps, which may set their own cookies. You can control cookies in your browser settings.

5. How long we keep your data

We keep booking records for as long as needed to provide our services and to meet legal and accounting obligations, and enquiry data for a reasonable period afterwards. We then delete or anonymise it.

6. Security

We use appropriate technical and organisational measures to protect your information. Online payments are made through secure, encrypted payment systems.

7. Your rights

You may ask to access, correct or delete your personal data, or object to its use for marketing. Depending on where you live (for example the EU or UK), you may have additional rights under data protection laws. To make a request, email info@deluxetravelegypt.com.

8. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.